Personal, professional and health impacts of change
3CO01 – Business, culture and change in context
This CIPD Level 3 learning video on personal, professional and health impacts of change forms part of unit 3CO01 – Business, culture and change in context, directly addressing assessment criteria AC 3.3. The video explores how organisational change creates diverse behavioural responses across individuals, examining personal impacts such as job loss, financial strain and loss of face, alongside professional consequences including career disruption and team dynamics shifts. It also analyses the health dimensions of change, covering mental wellbeing, stress-related illness and self-esteem effects. By watching this resource, you'll develop the knowledge needed to discuss comprehensively how change affects people differently and understand the interconnected personal, professional and health consequences that shape employee and stakeholder experiences during organisational transitions.
What this video covers
The video for 3CO01 AC 3.3 addresses the personal, professional, and health dimensions of organisational change, focusing on the ways in which change reaches beyond observable workplace behaviour into employees' deeper sense of self. It covers job loss and redundancy not only as financial events but as threats to identity and self-concept, and it also examines the often-overlooked position of those who remain after redundancy — exploring survivor guilt, increased workload, and anxiety about future security. Alongside job loss, the video addresses changes to job grades, including downgrades, upgrades, and regrades, and the personal meaning individuals attach to shifts in status and reporting lines, even when overall compensation is unchanged.
The video extends this discussion to financial implications that go beyond the direct loss of income, such as altered commuting costs, restructured bonus arrangements, and changed shift patterns affecting childcare or overtime. It also covers the challenges that accompany seemingly positive changes, including promotion and role upgrade, where imposter syndrome, shifting peer relationships, and unmet development needs can create considerable stress. Throughout, the video draws on the connection between prolonged uncertainty and mental health, referencing the established relationship between organisational change and elevated rates of anxiety and depression, particularly where perceived control, predictability, or fairness is diminished.
Physical health consequences of change-related chronic stress are covered alongside the mental health dimension, including the physiological effects of sustained stress on immune function, cardiovascular risk, and sleep, as well as associated changes in lifestyle behaviour. The video also examines face loss — public embarrassment arising when change exposes an individual's limitations or removes their authority — and the broader impact of change on self-esteem when professional expertise or established status is threatened. Together, these topics provide the conceptual grounding for AC 3.3's requirement to discuss how change can affect people across personal, professional, and health domains in differing and sometimes unexpected ways.
Assessment Criteria 3.3
Discuss how change can impact people in different ways.
Indicative Content
Different behavioural responses to change, personal, professional, behavioural. Job loss, downgrade, upgrade, regrade, financial, face loss, career aspirations, illness, mental health, physical health, welfare, family changes, self-esteem, social, motivational, group/team formation, dynamics and relationships, customer perceptions and relationships, competitor perceptions and relationships.
What You'll Learn
Video covering: Personal, professional and health impacts of change
About 3CO01 – Business, culture and change in context
This unit considers the impact of external influences and how the digital and commercial environment shapes businesses and the culture within which they operate. It considers the importance of people’s behaviour on organisational culture and its ability to manage change effectively.
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Introduction to people professionals and their strategic importance in change
AC 3.2 – Consider the importance and role that people professionals play within change
Behavioural responses to change and the change curve
AC 3.3 – Discuss how change can impact people in different ways.
Social relationships and supporting people through change
AC 3.3 – Discuss how change can impact people in different ways.
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