Working Effectively as Part of a Team

Assessed under 3CO03 Core Behaviours for People Professionals at CIPD Level 3, this video addresses Assessment Criterion 2.1 by focusing specifically on what respectful and inclusive working looks like when you are operating as a member of a team. The video draws on Tuckman's five-stage model of team development — forming, storming, norming, performing and adjourning — to frame how team dynamics shift over time and what inclusive behaviour looks like at each stage. It also covers Belbin's nine team roles, including the Plant, Co-ordinator, Shaper, Monitor Evaluator, Teamworker and Implementer, using these to illustrate why diverse contributions within a team are a source of strength rather than friction.

Running alongside the two models is a close examination of the interpersonal dimensions of inclusive teamwork. The video addresses how respect and empathy function in a work context — including dignity, acknowledgement of colleagues' contributions, and an awareness of the pressures that can shape others' behaviour. The concept of psychological safety appears in this section, connected to what research indicates about high-performing teams. Valuing difference in individual characteristics — across cognitive styles, professional backgrounds, cultural frameworks and communication preferences — is treated as an active behaviour rather than a passive attitude.

The video also attends to the practical conduct that AC 2.1 requires people professionals to demonstrate: contributing views calmly and clearly, using supporting facts, recognising when confusion has arisen and adjusting how something is explained, and applying listening skills to ensure problems are fully understood before responding. Checking details and facts, questioning assumptions, and reflecting your understanding back to others are all covered as concrete team-working behaviours relevant to a people professional role.