Introduction to inquisitiveness and why it matters
3CO03 – Core behaviours for people professionals
This CIPD Level 3 video introduces inquisitiveness as a core behaviour for people professionals under unit 3CO03, directly addressing assessment criteria AC 2.2. The video explores why curiosity and maintaining currency about contemporary issues in the people profession and wider world of work matter, covering practical approaches such as questioning techniques, formal and informal investigation, and staying informed through professional journals, blogs, and industry developments. You'll discover how to cultivate and demonstrate inquisitiveness in your HR practice, alongside strategies for promoting curiosity within your organisation and keeping abreast of competitor activity.
What this video covers
Inquisitiveness sits at the heart of CIPD's 3CO03 unit on core behaviours for people professionals, and this video addresses AC 2.2 by examining what professional curiosity actually means and why it carries such weight in the people profession. The video covers the distinction between passive learning and active, questioning engagement with knowledge, and it connects that distinction to the CIPD Profession Map's explicit identification of curiosity as a core behaviour expected at all levels of practice. Employment legislation, emerging technologies, shifting workforce expectations and changing economic conditions are all cited as reasons why relying on knowledge acquired during initial training is insufficient in a profession that evolves continuously.
The video also examines professional currency — the idea that a practitioner's working knowledge should reflect current thinking, legislation and best practice rather than outdated approaches — and links this directly to evidence-based practice. The principle that decisions ought to be grounded in the best available evidence, rather than assumption or tradition, is presented as something that curiosity actively enables. Concrete areas such as tribunal limits, holiday pay calculations and family leave entitlements are mentioned as examples of where legislative currency matters in practice, illustrating the real consequences of inquisitiveness, or its absence, for both the individual and their organisation.
Beyond personal knowledge management, the video addresses how professional credibility and problem-solving capacity are shaped by an inquisitive mindset. It also makes the case that curiosity should extend outward from a practitioner's specialist area — whether that is recruitment, learning and development or employee relations — to encompass broader business, economic and societal trends. This wider scope reflects the AC 2.2 requirement to consider inquisitiveness not only about developments within the people profession itself but also about the wider world of work.
Assessment Criteria 2.2
Recommend ways in which you can show inquisitiveness about issues and developments in the people profession and the wider world of work.
Indicative Content
A variety of approaches in how you maintain and promote curiosity and currency about contemporary issues and developments of the people profession and wider world of work for yourself and others. Questioning; formal and informal investigation and research; keeping up to date, for example professional journals, blogs, news feeds, latest books and articles; keeping in touch with competitor activity.
What You'll Learn
Video covering: Introduction to inquisitiveness and why it matters
About 3CO03 – Core behaviours for people professionals
This unit introduces the core behaviours for people professionals, focusing on ethical practice, professional values and professional development. It considers how certain ways of thinking and acting should be universally consistent, even in new and challenging situations, to promote inclusivity and respect in the organisation.
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