Technology in Recruitment and Onboarding

Covering the first two stages of the employee lifecycle, this video addresses how a range of digital tools and platforms support recruitment and onboarding as part of CIPD unit FREE02 – People Professional Technologies, specifically Assessment Criterion 1.3. The video examines Applicant Tracking Systems (ATS) as a centralised mechanism for managing job postings, applications, interview scheduling and offer management, before turning to AI-powered CV screening, candidate-facing chatbots and video interview platforms. Employer branding and career website technologies are also covered in relation to how organisations present their culture and values to prospective candidates.

The onboarding dimension of the video covers digital onboarding platforms that allow pre-start completion of contracts, tax forms and policy documentation, as well as Learning Management Systems (LMS) and the role they play in delivering mandatory training programmes — including health and safety and data protection — consistently across a new starter cohort. Onboarding workflow tools, automated checklists and progress-tracking features are examined as methods for coordinating the operational tasks involved in welcoming new employees, from IT provisioning to introductions with colleagues.

A notable thread running through the recruitment technology content is the question of human oversight in AI-assisted hiring, with the video discussing the risk of bias being introduced or reinforced through automated screening tools and the responsibility of people professionals to monitor these systems. The relationship between candidate experience, expectation-setting and early retention also features, linking employer branding technology to outcomes later in the employee lifecycle rather than treating it as a purely attraction-focused tool.